Response to COVID-19

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Pick-up & Drop Off Car Service in New York City, NY

Stay at home orders and the COVID-19 outbreak have impacted many facets of life, but our Mercedes-Benz dealership will not let it set you behind on routine maintenance, repairs or service. Here at Silver Star Motors, we offer Pick-Up & Drop-Off Service for clients who prefer not to leave the comfort of their homes to have maintenance or service done on their Mercedes-Benz. Learn how to schedule Pick-Up & Drop Off Car Service below.

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Questions?

Speak with one of our professional staff members to get a quick answer to your question.

Service Dept Hours
Monday
7:00 AM - 5:00 PM
Tuesday
7:00 AM - 5:00 PM
Wednesday
7:00 AM - 5:00 PM
Thursday
7:00 AM - 5:00 PM
Friday
7:00 AM - 5:00 PM
Saturday
8:00 AM - 4:00 PM
Sunday
Closed
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How to Schedule Pick-Up & Drop Off Car Service

Whether you bought your Mercedes-Benz from our dealership or want to start bringing your luxury vehicle to our service department, the Pick-Up & Drop Off Service is available to you. Here’s how it works:

  1. View the services offered at Silver Star Motors and determine which service package you’d like.
  2. Access the Service Authorization Form on our website.
    1. Complete Section 1 by entering information about you and your vehicle.
    2. Complete Section 2 by filling in the requested pick up and delivery date, time and location, along with the services you would like our staff to complete.
    3. Indicate whether you need a loaner vehicle.
      1. Enter driver’s license, insurance and credit card information into marked text boxes.
      2. Read through each notice and record initials in text box.
    4. Sign the form and submit it.
  3. Once the form is submitted, wait for email or phone confirmation regarding the appointment.
  4. On the day of the appointment, make sure your vehicle is easily accessible for our staff.

Schedule Pick-Up & Drop Off Car Service at Silver Star Motors

Note that most Pick-Up and Drop Off Service appointments are scheduled about two weeks out, but with the current stay at home orders, this period may be extended. Our service center makes deliveries to most places in New York City, but contact our service department to confirm in case. The Silver Star Motors Service Department can be called at 855-216-2452.

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Maps and Directions

Hours of Operation

Service Hours

Silver Star Motors Service Department is an Authorized Mercedes-Benz Service Center. Our Mercedes-Benz Certified Technicians service Mercedes-Benz Passenger Vehicles and Commerical Vans using Genuine Mercedes-Benz Parts and Accessories. We offer convenient valet parking, pick-up and drop-off service, a large fleet of courtesy vehicles, and a comfortable customer lounge.

Monday:
7:00AM - 5:00PM
Tuesday:
7:00AM - 5:00PM
Wednesday:
7:00AM - 5:00PM
Thursday:
7:00AM - 5:00PM
Friday:
7:00AM - 5:00PM
Saturday:
8:00AM - 4:00PM
Sunday:
Closed
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All tax, title and vehicle registration fees are additional. APR is for calculation purposes only. Your actual APR and ultimate payment will vary based on credit approval, terms and conditions.See dealer for complete details.